Returns & Exchanges
At Common Thread Shop, we want you to love every piece you wear, which is why we offer a hassle-free 30-day return policy for all unworn garments with original tags attached. If your selection isn't the perfect fit, we are here to help you find a style that truly resonates with you.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging and attach the pre-paid shipping label provided via email.
Drop Off Locally
Hand over your package to any authorized carrier location or schedule a pickup for your convenience.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your new exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing